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Refund and Returns Policy

Exchanges and refunds

During 14 days following the delivery of your order, you may request the exchange or refund of items as long as they are unopened and haven’t been worn, which you must return to us in perfect condition accompanied by the original invoice.

Returns will only be accepted if labels and original packaging are fully intact. Trailbusters cannot accept returns where labels have been removed. Products purchased on sale (discounted price) are not eligible for return or exchange.

You are responsible for the shipping of returned items back to Trailbusters. Items lost in transportation will not be compensated for. Shipping charges to Trailbusters will be at the customer’s expense. However, Trailbusters will not charge additional shipping to ship returns back to the customers.

All exchanges are subject to availability. Refunds for returned merchandise will be made within two weeks of the return of the product, to the original purchaser’s credit card or payment method.

Note that additional duties and/or taxes will not be refunded. Neither will shipping costs, as mentioned above.

Need help?

Contact us at {email} for questions related to refunds and returns.

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